Privacy Policy

Digital Praveen ("we," "us," "our," or "the Company") operates the website digitalpraveen.in (the "Site") and provides account recovery, digital marketing, and software development services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit the Site or use our Services, including when you interact with advertisements we run on platforms such as Google Ads and Meta (Facebook and Instagram) Ads. By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

• Personal Information you provide: name, email address, phone/WhatsApp number, and any details you submit through our contact or audit request form.
• Account & Case Details: information about the ad, social, or e-commerce accounts you ask us to help recover or manage, provided voluntarily for the purpose of delivering our Services.
• Automatically Collected Data: IP address, browser type, device information, pages visited, referring URLs, and general location data collected via cookies and similar tracking technologies.
• Advertising Data: information collected via advertising pixels and conversion tags (e.g., Google Ads, Google Analytics, Meta Pixel) when you click on or interact with our ads.
• Communication Data: records of correspondence when you contact us via email, WhatsApp, or our contact form.

2. How We Use Your Information

• To respond to inquiries and provide requested account recovery, marketing, or development services.
• To communicate with you about your case, project status, or support requests via email, phone, or WhatsApp.
• To improve, personalize, and optimize the Site and our Services.
• To measure and improve the performance of our advertising campaigns on Google, Meta, and other platforms.
• To detect, prevent, and address fraud, security issues, or technical problems.
• To comply with applicable legal obligations.

3. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site and to run advertising and remarketing campaigns. This includes tools such as Google Analytics, Google Ads conversion tracking, and the Meta (Facebook/Instagram) Pixel. These technologies help us understand how visitors use the Site, measure ad performance, and show relevant ads to people who have previously visited our Site. You can control or disable cookies through your browser settings; note that some features of the Site may not function properly if cookies are disabled.

4. Third-Party Services & Advertising Partners

We may share limited information with trusted third-party service providers who help us operate the Site and deliver our Services, including:

• Google (Google Ads, Google Analytics) — subject to Google's Privacy Policy.
• Meta Platforms (Facebook, Instagram, WhatsApp Business) — subject to Meta's Privacy Policy.
• Hosting, email, and customer communication providers who process data solely to help us operate the Site and Services.

We do not sell your personal information to third parties. We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Digital Praveen, our users, or others.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent for marketing communications at any time.
• Opt out of interest-based advertising via your browser, device settings, or the Digital Advertising Alliance opt-out tools.

To exercise any of these rights, please contact us using the details in Section 10.

8. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us: